Effective Date: October 2026
Website: https://wscrm.site
Thank you for purchasing WhatsApp Sales CRM Pro. We strive to ensure our software delivers optimal performance and helps streamline your WooCommerce store's cash-on-delivery and logistics workflow.
1. Digital Product Nature
WhatsApp Sales CRM Pro is downloadable, digital WordPress software with instantly provisioned license keys. Once a digital license is activated, access to the source code and features is delivered immediately.
2. 14-Day Money-Back Guarantee (Technical Issues)
We stand behind the quality of our plugin. If you encounter critical technical bugs or compatibility issues that our technical support team cannot resolve within 14 days of purchase, you are eligible for a full refund.
To qualify for a refund under our guarantee:
- You must contact our support team (wscrmsupport@gmail.com) and allow us an opportunity to troubleshoot and resolve the issue.
- You must provide relevant system diagnostic logs or screenshots illustrating the malfunction.
3. Ineligible Cases for Refund
Refunds will not be issued under the following circumstances:
- Change of mind, accidental purchase, or lack of desired third-party features that are clearly not listed on our official documentation or sales page.
- Incompatibilities caused by unofficial third-party modifications, nulled plugins, or severely outdated WordPress/PHP hosting environments.
- Refusal to cooperate with basic troubleshooting steps or refusing to share error logs required to reproduce the bug.
4. Subscription Renewals & Cancellations
If you are on an active monthly or annual subscription, you can easily cancel your auto-renewal at any time via your Lemon Squeezy customer portal or by emailing our support desk. Upon cancellation, your license remains valid until the end of your prepaid billing period.
5. Contact Support
If you have any questions or need assistance regarding your license or a refund request, please reach out directly:
- Email: wscrmsupport@gmail.com
- WhatsApp Support: +92 310 6138275
- Hours: Mon - Sat: 9:00 AM – 6:00 PM (PKT)